Parts Sales and Installation, Return Policy, and Warranty Information
30 DAY RETURN POLICY
All parts may be returned within 30 calendar days of the original purchase date for a refund less a 20% restocking fee. All returns require pre-authorization, and freight charges are strictly non-refundable. Orders that were shipped free will be refunded less actual shipping costs and any applicable restocking fees. No returns will be accepted on opened, installed, or otherwise used products.
NON RETURNABLE
Used Items, Special Orders, Open Box, Overstock, Custom parts
All sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items.
PRODUCT WARRANTIES
WMTT does not offer any type of direct warranty coverage for defective products, but I will gladly work with you in the case of a defective product within the confines of the manufacturer's warranty. You are also welcome to contact the manufacturer of the product directly if you wish, as I am an authorized reseller for all lines I carry.
FREE / FLAT RATE GROUND SHIPPING
Orders under $100 are flat rate ground shipping, most standard orders over $100 are FREE GROUND SHIPPING with NO ADDITIONAL INSURANCE. If you require more insurance on any specific order, this can be added for a surcharge and must be specified at the time of order. WMTT will not be responsible for lost packages or damages in excess of the insured value of a shipment.
INSTALLATION SERVICES
Installation labor charges due in full upon completion of work order. Stock/Used/Replaced/Removed parts available upon specific request at time of vehicle pickup, items left behind after pickup are subject to immediate disposal and are not our responsibility to store without previous arrangement having been made. This includes packing materials, stickers, and similar items due to the high volume of work and limited space available. Similarly, vehicles that are left completed without previous arrangement for an unreasonable amount of time are subject to a $25/day storage fee.
INSTALLATION WARRANTY
Qualified installations are covered under our 30 day installation warranty which covers any problems or complications related to the parts we supplied and installation labor performed.
Non warranty installations include:
- Customer supplied parts (new and used)
- Installations that require ECU calibration which is subsequentially performed by a third party
- Engine assemblies that are calibrated by a third party
- Installations modified after completion